Privacy Policy
Introduction
Your privacy matters to us, and we keep things simple and transparent.
• We only collect the information we need to work with you and improve our services
• Your data is never sold to third parties
• We use trusted tools (like booking, payment, and email platforms) to run the business
• You’re always in control of your data and can request changes or deletion at any time
If you have any questions, you can contact us at any time.
Effective Date: 31/03/2026
Arise Wellness Coaching is committed to protecting your privacy and handling your data transparently in accordance with UK GDPR.
1. Information We Collect
We may collect and process the following data:
• Name, email address, and contact details
• Information submitted via website forms
• Information shared during coaching sessions
• Booking and payment information
• Website usage data (e.g. cookies, analytics tools such as Google Analytics)
2. How We Use Your Information
We use your data to:
• Deliver coaching services
• Manage bookings and payments
• Communicate with you (including responding to enquiries)
• Send relevant updates or newsletters (if you opt in)
• Improve our website and services
3. Legal Basis for Processing
We process your data under the following lawful bases:
• Consent (e.g. marketing emails)
• Contractual necessity (to deliver coaching services)
• Legitimate interests (to improve services and user experience)
4. Third-Party Services
We may use trusted third-party providers to operate our business, including:
• Scheduling tools (e.g. Calendly)
• Payment processors (e.g. Stripe)
• Email marketing platforms (e.g. Mailchimp)
• Website and analytics tools
These providers only process your data where necessary and are expected to comply with data protection laws.
5. Data Sharing
We do not sell your personal data. We only share data:
• With service providers as outlined above
• Where required by law or legal obligation
6. Data Storage & Security
We take appropriate technical and organisational measures to protect your data. However, no online system is completely secure.
7. Your Rights (UK GDPR)
You have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Cookies
Our website may use cookies to enhance your experience and analyse usage. You can control or disable cookies via your browser settings.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: